In 2006 Discover announced that it ranked number 1 for online customer experience in the credit card industry.  This is based on a report by Keynote Systems which recognized Discover as having the easiest online account management and credit card application processes.

The Keynote Systems report went on to state that Discover allows members to manage and control their accounts in an easy manner.  All the transactions you need to do on a day to day basis can be completed via the online account management system.

The data was gathered from 2000 participants and 71% rated Discover’s management system as the easiest they used.

So Just What Can You Do With The Discover credit card customer service system?

·        Pay your Discover bill online

For this transaction all you need is your check book and account details at the sign up point, from there you specify the bills you want to pay.

·        Auto bill pay

You can notify your utility companies of your Discover account info and automatically have your payments deducted.  Discover even provides a list of companies and their contact details so you can do everything in one place.

·        Opt in for paperless statements

You can view up to twelve months statements online when you choose the paperless statement options.

·        Set email reminders

Use this feature to keep informed about your due dates and spending.  Discover would notify you each time something important happens on your account.

·        Balance transfers

·        Redeem your cash back bonuses

Log into your account to see what options are available for you to redeem your points.

·        Choose or change your credit card design from over 150 options

·        Update your personal account information such as name, address, contact details etc.

·        Request cash access cheques

·        Set online security features

Use this service to protect your account when shopping online. This service by Discover allows you to create and save a free secure online number for every online purchase.

All these features seem straightforward and easy to use and allow you to complete your transactions without hassle and in a timely manner.

You can visit the Discover credit card customer service online account management system here.  Registration is completely free.

If you prefer speaking with an agent you can contact the Discover credit card customer service department and they promise your call would be answered within one minute.

The telephone number to call is 1-800-347-2683

There is also a list of postal addresses you can use if you prefer this method.  The main address you would need to use is as follows:

Discover Card Customer Service
Discover Financial Services
P.O. Box 30943
Salt Lake City, UT 84130-0943

If you want to contact Discover via email you would need to register and use the secure email feature in the online account management section.

Discover have put a lot of thought into the services you use regularly and have tried to provide a link for each one on their website.

For more information on the types of credit cards offered by Discover, visit the list of Discover credit cards available on this website.